Tutorials and User Guides

Setup an Email account using your Cpanel

Cpanel Email Accounts IconYou can set up as many POP (Post Office Protocol) email accounts as you require, up to your maximum limit. Each one of these is in the standard email formation of address@yourdomain.com. Once you successfully create and email account, you can access it via a POP3 Client (such as Outlook/Outlook Express) or via Webmail.

To add an email account:

  1. Click on the Add / Remove accounts link in the Mail Menu area.
  2. Click on the Add Account link.
  3. Enter the first part of the email address and the password for the account in Email and Password fields.
  4. Click on the Create button button.
  5. Your new account has been added. Refer to Configuring Outlook Express to read email if you want to use Outlook Express to read email received by the new account.
Add Mail Account

Reading an email account

As with your default email account, you can read your email online using Horde or SquirrelMail, or download it to your offline email application.

To read your email accounts online:

  1. Open up a new browser window. Type http://www.yourdomain.com/webmail/ (Be sure to replace the 'yourdomain.com' with your own domain name.

    Note: You can also save this link as a bookmark, so that you can access it without having to use cPanel.
  2. It will prompt you for a username and password. The username is the full email address (such as myname@mydomain.com) and the password associated with that account.
  3. You will be given a choice to use Horde or SquirrelMail, we recommend you choose one, and continue to use that program when checking your webmail. New users who have not used either mail client before should choose SquirrelMail for it's ease of use.
You are given a choice to use Horde or SquirrelMail

*Important Note - Accessing your webmail will only work once your domain name is fully qualified. Those customers who purchase domain names with InMotion Hosting, this is usually 24-48 hours after your account has been activated. For customers who have transfered domain names (modify DNS) this is usually 24-72 hours after the modifications have been made.

If you need to access your email before that time, please log into your control panel, and click the "Webmail" icon.

Changing an email account password

You can change the password on any of your email accounts whenever required. It is useful to occasionally do this to maximize your email security. You should always change your password if you think someone else has access to your account.

Note: Make sure that you change the password in your offline email application as well, or you will not be able to upload or download email to this account.

To change an email account password:

  1. Click on the Add / Remove accounts link in the Mail Menu area.
  2. Click on the Password Control button next to the required email address.
  3. Enter the new password in the New Password field.
  4. Click on the Change button button.

    Your password has now been changed for that account.
Change Mail Account Settings

Thats it! Back to Getting Started Guide or more Tutorials and User Guides

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